We are discussing empathy, a crucial leadership ability. You’ll learn how empathy fuels effective leadership and discover five powerful exercises to build it—so you can connect deeper, lead stronger, and close the gap. Have you ever found yourself thinking, “I don’t get why they’re reacting like that”? That disconnect—that moment where you can’t quite see the world through someone else’s eyes—is the empathy gap in action.

Develop a cooperative team by ensuring that diverse perspectives are valued and that collaboration fuels higher performance.