Want to be a better leader? Ask more questions. Research shows that one of the clearest predictors of career development is how often—and how well—you seek feedback. Not just during performance reviews, but in the hallway, after meetings, and during everyday conversations. The problem? Most people either don’t ask—or ask the wrong way.

We are discussing empathy, a crucial leadership ability. You’ll learn how empathy fuels effective leadership and discover five powerful exercises to build it—so you can connect deeper, lead stronger, and close the gap. Have you ever found yourself thinking, “I don’t get why they’re reacting like that”? That disconnect—that moment where you can’t quite see the world through someone else’s eyes—is the empathy gap in action.

Learn to leverage the collective intelligence of your entire team so all voices are heard.