Most people avoid having tough performance conversations. They are uncomfortable, require planning, and take emotional regulation. Here is your proven playbook. I'm giving you five steps to take so you can address poor performance with respect and clarity.

There is a good bit of debate on where to focus your team – the process to get work done or the outcome they produce. Today I’m sharing the pros and cons of focusing on process versus outcomes—and how to choose the right focus based on your team’s environment and the challenges ahead.

Building intentional unfocused time into your life can unlock your brain’s hidden potential—leading to greater creativity, problem-solving.