Team members want to feel heard and valued. Research shows that leaders who continuously lead with empathy and emotional intelligence are rated as the best time and time again. Today I'll give you practical tips on how to strengthen your empathy and EQ.

Quiet cracking is a workplace phenomenon where employees feel persistent unhappiness, disengagement, and a decline in motivation and performance, often silently struggling due to feeling stuck, unappreciated, or lacking growth opportunities, but remaining in their roles due to economic uncertainty or fear of job switching.

Whether you're managing sideways across departments, leading from the middle, or just trying to make things move in a matrixed organization—your ability to influence others is what determines your real power. But here’s the twist: influence doesn’t come from control. It comes from connection—and connection is built on your meta skills. These are the power skills that separate competent managers from truly effective leaders: emotional intelligence, empathy, trust-building, and

We are discussing empathy, a crucial leadership ability. You’ll learn how empathy fuels effective leadership and discover five powerful exercises to build it—so you can connect deeper, lead stronger, and close the gap. Have you ever found yourself thinking, “I don’t get why they’re reacting like that”? That disconnect—that moment where you can’t quite see the world through someone else’s eyes—is the empathy gap in action.