Most people avoid having tough performance conversations. They are uncomfortable, require planning, and take emotional regulation. Here is your proven playbook. I'm giving you five steps to take so you can address poor performance with respect and clarity.

Quiet cracking is a workplace phenomenon where employees feel persistent unhappiness, disengagement, and a decline in motivation and performance, often silently struggling due to feeling stuck, unappreciated, or lacking growth opportunities, but remaining in their roles due to economic uncertainty or fear of job switching.

Today we’re taking on how to deal with difficult team members. You’ll get clear tactics to build your confidence, reduce the overwhelm, and start turning around disruptive behavior. You’ll learn how to address issues early, keep your cool, and bring your team back together without sacrificing your standards.